At Continental Haven, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website or contact us.
1. Who We Are
Continental Haven is a privately run guest stay based in Cardiff Central, UK. Our website address is: https://continentalhaven.co.uk
2. What Information We Collect
We may collect the following information when you use our website:
- Your name
- Email address
- Telephone number
- Check-in/check-out dates (submitted via contact or booking form)
- Any other information you choose to provide in a message
We do not collect or store payment details through this website.
3. How We Use Your Information
We use your information to:
- Respond to your booking enquiries
- Confirm or manage your stay
- Improve our website and services
- Contact you with important updates or relevant information
We do not share your data with third parties for marketing purposes.
4. Cookies
This site may use basic cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer not to allow them.
5. Data Storage and Protection
Your information is stored securely and only accessible by authorised individuals. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
6. Third-Party Services
Our site may include links to third-party websites (e.g., booking tools or external services). We are not responsible for the privacy practices or content of those sites.
7. Your Rights
You have the right to:
- Request access to the data we hold about you
- Ask for your data to be corrected or deleted
- Withdraw consent at any time
To exercise your rights, please email us at: info@continentalhaven.co.uk
8. Contact Us
If you have any questions about this Privacy Policy, please get in touch:
Email: info@continentalhaven.co.uk
Phone: +44 7823 590135
Address: Cardiff Central, UK